
Frequently asked questions
Good answers for better gatherings.
From connection recommendations to printers and analytics, here is how the Tieglo experience works in practice.
Read the answersFrequently asked questions
A few more things worth knowing.
Questions about check-in, connections, equipment, and badges? Start here, or ask us directly.
Will I have access to analytics for my events?
Yes. Your online reports can show who checked in, when they arrived, attendee interests and backgrounds, where guests came from, and more, depending on your plan and the information available. The report library continues to grow.
What emails might Tieglo send after check-in?
If the organizer enables it, an attendee may receive one email after check-in with recommended people to meet at that event. We may also send up to four Tieglo product-update emails per year. Registration confirmations, event reminders, and replies to inquiries are service messages rather than those product updates. We do not sell attendee email addresses or send unsolicited third-party promotions.
Who can see my personal information?
We do not sell personally identifiable information (PII). Apart from the limited mail-delivery use described below, we do not share it with third parties. The organizer of an event may access information collected about attendees of that event, including registration and check-in details, so they can run the event and review its results. Our self-hosted platform uses an email delivery service solely to send Tieglo messages. See our Privacy Policy for the full explanation.
Where does Tieglo get profile information, and how accurate is it?
We supplement and refresh user information using publicly available and commercially available online services, alongside information people provide directly. These sources can be incomplete or outdated. We estimate that the resulting information is accurate in about 90% of cases; that is an estimate, not a guarantee. If something is wrong, contact privacy@craftus.com to request a correction.
Does Tieglo sell attendee data or analytics?
We do not sell PII. Tieglo combines information across events in a region to recommend events that may interest a user. We may sell custom analytics only in aggregate form, such as regional or industry-level trends, without identifying individual people. An event organizer may also access reports about its own event and attendees.
Do guests need to install software or create an account to connect?
No. Guests can scan a badge QR code and tap Connect without installing an app or creating an account. They can keep their connections on their phone. Creating an account is optional if they later want cloud backup or syncing across devices.
Do I need to ask guests about age, interests, and background at registration?
For connection matching, a LinkedIn profile URL or another stable online identifier can be enough to start. Tieglo can supplement that with information from public and commercial online sources and the event context. Those details are not always right, so guests should be able to correct them. Ask extra questions only when the answers serve your event, and explain why you need them. Basic contact details may still be needed for registration and event messages.
What do I need to run an event with Tieglo?
A Tieglo plan is the only required piece; the Free plan covers qualifying public community events. Even without equipment, organizers can use analytics and attendees can receive connection recommendations by email.
- Printer: optional but recommended, from about $60. Printed nametags can include QR codes for connecting.
- QR reader: optional, around $20–$30. It can speed up check-in and give your desk more flexibility; supported readers can also help with driver's-license scanning if you choose that workflow.
- Badge sleeves or holders: optional. Magnetic sets are about $50 per 100 as a reference; printed adhesive labels are a simpler alternative.
If you print onsite with current printer models, you will also need a Windows, Linux, or macOS laptop with the printer driver installed and configured. We can help with setup.
Do I need a printer to use Tieglo? What might one cost?
No. You can run events without a printer and still get analytics, while guests receive recommendations by email. We recommend printed badges because readable names and scannable QR codes make introductions easier.
Reference equipment costs
Nametag printer examples
Indicative prices, not a Tieglo equipment quote.
Swipe to see all printer options
| Printer type | Refurbished without battery | New without battery | Refurbished with battery | New with battery |
|---|---|---|---|---|
| Basic | $67.20 | $120 | Not available | Not available |
| Pro | $96 | $168 | $176 | $320 |
| Advanced | $136 | $232 | $200 | $348 |
Reference estimates for November 2026, attributed to Amazon.com and eBay.com. Confirm live listings before ordering; stock, condition, shipping, and seller prices vary.
Basic needs a power outlet. Pro and Advanced can use an optional battery and print up to 20% faster; Advanced can also operate wirelessly or over USB. Current setups require a laptop for registration and printing. Upcoming Pro Plus and Advanced Plus options are expected to include a preconfigured tablet, with estimated prices roughly $100 above comparable non-Plus models.
Which nametag printers do you recommend?
We like the Brother QL-810 and QL-820 families for their reliability and automatic label cutter. A cutter means staff do not have to tear off each label during a busy check-in. Battery options are available for these families, and the QL-820 family includes wireless connectivity. Many other label printers can work with Tieglo too; ask us about your specific model and setup.
Can I use a printer I already own?
In many cases, yes. Most nametag printers should work when the computer can use a suitable driver. Tell us your model and how you plan to print; if it does not work out of the box, we will look for a practical way to support it.
Can I design my own nametag?
Yes. Pro and Enterprise include a nametag designer for custom layouts. You can adapt the information and visual style to the event, within the capabilities of your printer and badge materials.
Can speakers, sponsors, and other guest groups have different badges?
Yes. Pro and Enterprise support multiple nametag designs at the same event, so you can create different layouts for speakers, sponsors, staff, and other groups.
Can I pre-print badges before an event?
Yes. Pro and Enterprise support pre-printing some or all badges ahead of time. You can still print badges onsite for late registrations and changes.
Can Tieglo analyze an event I ran before joining?
Often, yes. If you have registration, attendance, or other event records, we may be able to reconstruct useful analytics for a past event. The result depends on the data you retained and your permission to use it. Contact us and we will assess what is possible.
Can you print badges in color?
Yes, but full-color printing onsite can be slower and more expensive. We often recommend preparing a colored backing in advance, then printing the guest's name, title, and QR code onsite. This keeps check-in fast while preserving a polished look.
Should I use plastic badges or vinyl sleeves on lanyards?
We support both. After hosting many events, we often recommend a compact magnetic badge: it uses less plastic, stays readable without flipping, leaves room for useful details, and can be gentler on clothing than pins or clips. The best choice still depends on your event and dress code.
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