Scope and definitions
These Terms of Service apply to the Tieglo website, event-discovery tools, registration and check-in features, attendee connections, and organizer analytics (together, the “Services”). “Tieglo,” “we,” and “us” refer to Tieglo, a Craftus product. “You” includes visitors, attendees, event organizers, and account holders. An “organizer” is the organization or person administering an event through Tieglo.
By using the Services, you agree to these terms and the related Privacy Policy and Cookie Policy. If you do not agree, do not use the Services.
What Tieglo provides
Tieglo helps people discover events, register, check in, receive suggested introductions, keep connections, and review event outcomes. Some connection features work without creating an account. Organizers can configure their events, choose available features, and view information and analytics for events they run.
Features, limits, prices, and availability may vary by plan or event configuration. Recommendations and analytics are informational tools, not guarantees of a particular connection or event result.
Profiles, enrichment, and accuracy
Information about users comes from details they or organizers provide, activity within Tieglo, and publicly accessible or commercially available internet services. We use those sources to supplement and refresh profiles, improve introductions, and recommend relevant events across the region. We estimate that enriched information is accurate in about 90% of cases. This is an estimate, not a promise that any particular profile is correct or complete.
You should review information before relying on it for an important decision. To request a correction, write to privacy@craftus.com. Our Privacy Policy explains sources, uses, organizer access, and rights in more detail.
Organizer access and responsibilities
An event organizer may access data collected about attendees of its own event, including registration details, check-in activity, and event reports, according to its configuration and plan. Organizers must use that access for legitimate event purposes, safeguard the information, respect attendee choices, and comply with applicable law. Tieglo does not authorize organizers to collect or disclose attendee information for unrelated purposes through the Services.
Organizers are responsible for the information they enter, the questions they ask during registration, their event content and operations, and any additional notices or permissions their event requires.
Emails and recommendations
After check-in, an attendee may receive one email listing recommended people to meet at that event if the organizer enables that feature. Tieglo may send up to four emails per year about product updates. Necessary service communications, such as registration confirmations, event reminders, replies to inquiries, and account or security notices, are separate from those product updates. We do not sell attendee email addresses or send third-party promotional email on behalf of buyers.
Sharing and regional analytics
We do not sell personally identifiable information (PII) or provide it to third parties for independent use. Apart from the limited mail-delivery use described here, we do not share PII with third parties. Event organizers may access information about attendees of their own events as described above. Tieglo hosts the platform in its own colocation environment. Its email delivery service receives only the information needed to send Tieglo messages and is not used for any other purpose. We may disclose information where required by law or to protect users and the Services.
Tieglo combines information across events to recommend regional events that may interest individual users. We may offer custom analytics at a regional or industry level only in aggregated form that does not identify an individual. We do not sell PII as part of those analytics.
Your responsibilities and prohibited uses
Provide accurate information to the extent you can, keep any account credentials secure, and respect other attendees. Do not use Tieglo to harass, impersonate, discriminate, mislead, send spam, violate privacy or intellectual-property rights, or collect another person's information without a lawful basis. Do not upload malicious code, interfere with the Services, or scrape data outside the interfaces and permissions we provide.
You are responsible for content you submit and for having the rights needed to submit it. Report misuse to support@craftus.com.
Content and intellectual property
Tieglo and its licensors retain rights in the software, design, branding, and materials we provide. You retain rights in content you submit. You give us a limited, non-exclusive license to host, process, display, and use that content only as needed to provide, secure, and improve the Services in line with these terms and the Privacy Policy. You must not submit content you do not have permission to use.
Availability and limits of responsibility
We work to keep the Services useful and available, but they are provided on an “as available” basis to the extent permitted by law. We do not guarantee uninterrupted access, error-free data, accurate external sources, a particular match, or a specific event outcome. We may modify or discontinue features and will provide notice when reasonably practical.
Nothing in these terms limits rights or remedies that cannot legally be excluded. Tieglo is not responsible for attendee-to-attendee interactions or for an organizer's independent event operations.
Questions, disputes, and governing law
Contact support@craftus.com first so we can try to resolve a concern informally. Consistent with the prior Tieglo terms, unresolved disputes are governed by Virginia law and, where enforceable, handled through individual binding arbitration in Virginia under applicable commercial and consumer arbitration rules. Class or representative proceedings are excluded where law permits. If arbitration is unavailable, courts in Virginia have jurisdiction, subject to any mandatory consumer protections that apply.
Changes and contact
We may update these terms as the Services or legal requirements change. We will post the revised version with a new date and give additional notice when required. Continued use after the effective date means acceptance where law permits. Questions about these terms can be sent to support@craftus.com.