Our privacy commitments
Tieglo uses personal and event information to operate events, suggest meaningful connections, and recommend relevant gatherings. We do not sell personally identifiable information (PII). Apart from the limited mail-delivery use described below, we do not share it with third parties. Organizers may access information about people attending their own events. Custom analytics offered to others are limited to aggregate regional or industry-level trends that do not identify individuals.
“PII” means information that identifies or can reasonably be linked to a person, such as a name, email address, or identifiable profile. This policy covers the Tieglo website and Services. An event organizer may provide its own privacy notice for its event.
Information we collect
Information you or an organizer provide. This can include name, contact details, professional profile URL, organization, interests, registration answers, event preferences, messages, and information submitted through our contact form.
Event and product activity. We may record registration, check-in and badge activity, connections made through Tieglo, event attendance, recommendation interactions, and account settings.
Information from online sources. We supplement and refresh information about users from publicly available and commercially available internet services. These sources may include professional and business information associated with a profile or other online identifier.
Technical information. As with most online services, our systems may receive device, browser, IP-address, log, and cookie or local-storage information needed to operate and understand the Services. See the Cookie Policy.
How we use information
We use information to register and check in guests, print badges when requested, deliver connection recommendations, maintain attendee records, respond to inquiries, protect the Services, and show organizers who attended and how their events performed. We also combine event information across the region to recommend events that may interest a particular Tieglo user.
We may create aggregated reports for regional or industry-level custom analytics. These reports are designed to show trends without identifying an individual person. We do not sell PII or use attendee data to send unsolicited third-party promotions.
Profile enrichment and accuracy
Some user information is refreshed from public and commercial online sources, in addition to information people provide directly. External data can be outdated, incomplete, or linked to the wrong person. We estimate that enriched information is accurate in about 90% of cases; this is our estimate, not a guarantee. You can request that inaccurate information be corrected or removed by contacting privacy@craftus.com.
What event organizers can see
An organizer may access information collected about attendees of its own event, such as registrations, check-in times, responses, interests, and related event reports, depending on how the event is configured. Organizers use that information to administer and evaluate their events. They are responsible for their own handling of copies they receive and any additional notices or permissions they need to give attendees.
Other organizers do not receive an attendee's individual event record merely because they use Tieglo. Tieglo may use information across events internally to personalize regional event recommendations.
Emails you may receive
Depending on the organizer's settings, an attendee may receive one email after check-in listing recommended connections for that event. We may also send up to four Tieglo update emails per year. Registration confirmations, event reminders, replies to your requests, and essential account or security notices are service messages and are not counted as product updates. We do not sell email addresses, send third-party promotional mail to attendees, or spam users. Our email delivery service is used only to send these messages.
You may use an unsubscribe link in a product update, when present, or contact privacy@craftus.com about communication preferences. An organizer's own messages may be governed by that organizer's practices.
Retention and security
We keep information only as long as needed to operate the Services, fulfill event and account purposes, resolve disputes, or meet legal and accounting obligations. When information is no longer needed, we delete or de-identify it where practical. An organizer may retain copies of its event records under its own policies.
We use reasonable technical and organizational safeguards, including access controls and secure transport, to protect information. No online system can guarantee perfect security.
Your choices and rights
Depending on applicable law, you may be able to access, correct, export, delete, or object to certain uses of your information. You can also ask us about the source of profile information associated with you. To make a request, email privacy@craftus.com with enough detail for us to identify the relevant record. We may need to verify your identity before making a change.
Deleting information from Tieglo does not automatically delete an independent copy already retained by an event organizer or a public source.
Policy updates and contact
We may revise this policy as practices or legal requirements change. We will post an updated date and give additional notice when required. For privacy questions or requests, contact privacy@craftus.com.